"Thanks you for your quick support and resolution. Aquilent was simply outstanding. In over 30 years in government and more than 10 in industry, this type of response, concern, professionalism, and attentiveness to customer needs is atypical."
— Navy SeaPort-e User
System Operations and Maintenance (O&M) is as critical for Web-based systems as it is for any enterprise or mission critical system. Often the importance of rigorous operational management and control is overlooked because of the dynamic nature of the Web.
Aquilent works hand-in-hand with your technology staff to design and plan your system's deployment, operations, support, and sustainment, and we help you maintain your systems over time.
Aquilent’s O&M activities focus on ensuring application success and guaranteeing the performance of your critical systems. Our goal is to maximize efficiency, minimize maintenance costs, ensure user satisfaction, and keep you running strong.
Our O&M capabilities include:
- Change and Configuration Management (CCM)
- Software maintenance and sustaining engineering
- Reliability, maintainability and availability
- Helpdesk and user support
- Managed hosting
- System architecture and implementation
- Load and Performance testing
- Measurement and analysis
- Security planning and documentation, including certification and accreditation, risk analysis, and contingency planning
- System administration
- Training and desk-side support
Ensuring program's benefits are sustained through a strong Support, Operations and Maintenance approach is a major component to all our solutions. Visit our customer page to read case studies and and learn more about how we have helped customers efficiently operate and maintain systems.
